Launching Our AN-ACC Funded Programs

Vivir Healthcare • November 21, 2022

Success Story: AN-ACC Restorative Programs

With the recent evolution in National Aged Care funding, the further implementation of exciting and long-awaited reform in the sector, and the launch of Vivir's new service lines being operationalised (since May 2022) and now ramping up across many states, we wanted to provide a progress update on how our workforce is managing this industry transformation.


The transition from ACFI to the new funding model, AN-ACC, has been a journey for many in our business, and so we also wanted to take an opportunity to celebrate this milestone in our business, the hard work from our team members who made these changes possible and the most importantly the results from all of this hard work. For us learning how we make lives better is what make it all worth it. So, without further ado, here is what our clinicians and clients had to say our best our new AN-ACC funded allied health programs...

The Clinician Experience

Find out directly from four of our team members, what it's like in the field with the rollout of our AN-ACC funded allied health programs. Here is what they had to say:

“Vivir's service lines are providing great care for residents across the nation. Our team can easily adapt our care and offering to residents and facility’s needs. No longer are we restricted by language or a definition of care. Instead, we can provide the right level of care to residents, as they need them.


I've worked at four different facilities each month, and each facility has had a different and unique offering, which makes my job more interesting and is better for the residents. It's an exciting time to be working in Aged Care.”


- Tyler, Canberra

“Aged care industry has transitioned to AN-ACC from ACFI this year which allows clinicians to deliver a more evidence-based and patient-centred approach to deal with their individual client's needs to improve the quality of life. As per my experience with residents in aged care they stated they find the new Wellness Program, which includes exercise group sessions and 1:1 session, more useful as they feel motivated with other residents during group exercises and encourage fellow residents. They socialise more often which is good for their mental well-being.


I work across multiple facilities and being able to change what we do for each resident at each facility is great.”


- Asiya, Perth

“As part of the 'Wellness Program' at Mercy Place, Fernhill, we have chosen to run group classes through a holistic approach. By implementing these group classes such as seated exercises, yoga & mindfulness classes and walking groups, our aim is to improve residents’ quality of life not only on a physical level but also on an emotional, social and cognitive level.


With our evidence-based mind & body interventions and pranayama practices (breathing exercises), active participants have reported increased relaxation, confidence, improved balance, posture and body awareness, which will also allow us to create effective outcomes in reduction of falls rates at Fernhill. Our structured group classes, gentle & mindful chair exercises and practices have been a unique opportunity to improve our residents’ emotional wellbeing, particularly after the Covid lockdowns in the last two years.


As Vivir Physiotherapy team, Han, Berna and Aravind, we are also so happy to learn that Fernhill residents have learnt so many practical techniques from our classes so they can incorporate those practices easily and effectively into their daily lives immediately after our group classes without the need of any equipment and in the comfort of a chair.”


- Berna Gungoren, Melbourne

“We transitioned into our Wellness Program from 1st October 2022.


Based on the individual, our care plans can focus on the residents' needs and goals and construct the sessions accordingly with evidence-based exercises and treatments. Residents specifically enjoy one-on-one outdoor walks with allied health team, and it has helped many residents to improve their balance and walking endurance. We can focus on education and correction of their gait pattern and posture to prevent falls and reduce pain. Our focus for non-ambulatory residents is to encourage them to do bedside exercises that help improve bed mobility and prevent the development of contractures.


Group exercise classes are fun-filled classes with evidence-based exercises, different each week depending upon the participants’ mobility and functional status. We offer and construct Parkinson’s specific coordination and balance exercise classes to prevent falls, improve balance and functions to be independent and be able to complete day-to-day tasks and improve quality of life. Evidence-based breathing exercises with “laughter wellness” at the end of each class make our classes unique. “Laughter wellness” brings joy, happiness, positivity on our residents’ faces, it improves their emotional wellbeing and helps to build a good relationship with co-residents. These fun-filled sessions motivate the residents to attend consistently. Vivir clinicians have established a meaningful connection with residents and are truly able to “make lives better” through our ongoing exercise classes.


Vivir Healthcare Support, Operations and Managed Services teams have supported us throughout the process, provided us with the important and informative guidelines and made the transition smoother and easier for the clinical workforce so we could focus on our daily work and provide the best possible care for our residents. Vivir clinicians are having a lot of fun and enjoy conducting and running group exercise classes as well as one-on-one sessions.


We have developed professional and social skills through the unique challenges the Wellness Program provides. The AN-ACC transition has provided us with an opportunity for growth and professional development. We allied health professionals can now focus on any evidence-based practice not just therapeutic massage."


- Nupur, Melbourne

The Client Experience

Our Physiotherapist Nupur spoke to four residents, who wanted to provide specific feedback on their experiences to date. These four residents were previously serviced under the Pain Management model, and have now been receiving Wellness services or Group Exercise Therapy for the past six months under Vivir's new service lines. Here is what they had to say:

"The exercises give us the necessary movements to keep us going. Mentally keeps us alert as we do the movements by counting in 2s, 3s, 5s and so on… (20 by 2, 30 by 3, 50 by 5 and so on). At the end of the session my physiotherapist makes us all laugh in a variety of ways which makes us all very happy."


- Mrs F on Group Exercises

"The exercises helped me a lot. My body is different. I can move easily and have less pain than before. The laughter helps me relax after a good session of exercises."


- Mrs J on Wellness Program & Exercise Classes

"We find ourselves stiff but with warm-up exercises we feel our bones, muscles loosening and relaxing. The standing exercises are beneficial as it helps us to build strength and also confidence. Physio taught us exercises which we can practice daily so we become stronger day by day and gradually pain is manageable and exercises helps us to cope with the bad days."


- Mrs A on Wellness Program and Exercises

"One word – encapsulates it all. Excellence. Why? Before – not raise arms above shoulder. Now swing both round and round and round, Merry go round. Pain – both legs knees up gone. Quintessence of therapy, interact with teacher. 'Body and mind' mot follow the robot. Start with smiles end with joy. Don’t stun or reduce. Twice? 'Icing on the cake'."


- Mr R. on Wellness Program and Exercises

The successful rollout of these AN-ACC funded Restorative Programs is an exciting milestone for Vivir Healthcare. If you’re in aged care and are looking for allied health programs under this new funding model, then contact us at info@vivir.com.au or make an enquiry through our website. ​

By Vivir Healthcare October 13, 2024
In the aged care sector, allied healthcare professionals play a crucial role in helping facilities and providers meet their 11 quality indicator goals. Among these experts are Dietitians, whose specialised knowledge in food and nutrition can have a positive impact to the health and well-being of care recipients. At Vivir Healthcare, we recognise the importance of nutritional care where our Dietitians are dedicated to supporting aged care facilities and providers around Australia in delivering exceptional care to older adults, helping to improve health outcomes and overall quality of life. In this blog, we will explore the 11 aged care quality indicators and discuss how our Vivir Healthcare Dietitians can support all care recipients while enhancing your facility’s and service's overall performance. Aged care Quality Indicator 1: Pressure Injuries Dietitians are well placed in the prevention and nutritional management of pressure injuries by supporting and maintaining skin integrity. Pressure injuries are common in residential aged care, particularly for residents who are bed or chair bound and non-ambulant. Entirely preventable and combined with regular repositioning, pressure injuries can be prevented with optimum nutrition. Dietitians will focus on ensuring residents receive adequate protein, energy, micro nutrients such as vitamin C, E and minerals zinc and iron. These nutrients are equally important in the management of established pressure injuries. Dietitians can assist residents to increase their protein and energy intake through small dietary changes to support wound healing. Dietitians are also well placed to prescribe wound-specific supplementation. Some residents are more susceptible to pressure injuries and impaired wound healing if they have co-morbidities such as diabetes and/or chronic kidney disease. It’s important that a Dietitian is involved especially when co-morbidities are present as impaired renal function can worsen with high protein intake. A comprehensive nutrition assessment will ensure that appropriate recommendations are made for the individuals unique situation. Aged care Quality Indicator 2: Physical Restraint For residents that live with dementia and experience behavioural challenges because of the disease, at times physical restraint is used to protect themselves and others from potential harm. Residents who have poor nutrition and poor oral intake, may experience an increased rate of progression of cognitive impairment. Dietitians can assist staff and family to ensure residents nutrition requirements are met and work around challenging behaviours with food and mealtimes. Having a Dietitian involved in the care of residents with dementia may help to slow the progression of the illness and may reduce the likelihood of the need for physical restraint. Aged care Quality Indicator 3: Unplanned Weight Loss The main referral received in aged care for dietitians is for unintentional weight loss and malnutrition. Dietitians are at the forefront in prevention and management of weight loss. It is estimated that approximately 60% of residents in residential aged care are either at risk of malnutrition or are malnourished. Unplanned weight loss is a key indicator and risk factor for malnutrition. Unplanned weight loss can occur for multiple reasons in people residing in aged care homes and in the community including; complex medical conditions, hospitalisations and poor appetite to name a few. Dietitians assist to prevent and manage unplanned weight loss and malnutrition by prescribing high energy high protein diets, food-first approaches e.g. food fortification and if necessary, oral nutrition supplements. Dietitians also assist to educate and support care and kitchen staff to optimise residents' diets in the kitchen and/or at the table. Aged care Quality Indicator 4: Falls and Major Injury Most falls and major injuries, while common, are entirely preventable in aged care and in the community. Working alongside allied health professional, for example Physiotherapists , Osteopaths and Occupational Therapists , Dietitians make nutritional recommendations to compliment physical activity to promote optimal muscle mass to support strength and conditioning of skeletal muscle. Adequate nutrition, focusing on adequate protein and energy intake, through dietetic intervention combined with physical exercise can reduce the likelihood of falls and therefore subsequent major injuries such as fractures Aged care Quality Indicator 5: Medication Management Many residents in residential aged care often require nutritional supplementation as the ageing process requires increased nutrition requirements for particular nutrients. Dietitians can support and optimise nutrition intake through food first approaches which may help to reduce the reliance of expensive supplements or medications, decreasing the risk of polypharmacy. Aged care Quality Indicator 6: Activities of Daily Living  Dietitians are well placed to support residents and clients with their day-to-day activities. Supporting optimal health to maintain independence for as long as possible. With respect to food and eating, Dietitians can make personalised recommendations to clients and residents around nutritious choices when food shopping, cooking methods and mealtime support. Aged care Quality Indicator 7: Incontinence care A common issue in residential aged care and in home care clients, incontinence can be debilitating and socially isolating. In some cases, Dietitians may be able to relieve the symptoms of incontinence especially if there are dietary triggers, lack of fibre or intolerances. For those that experience incontinence, there are increased fluid losses that require replacement. Dietitians can provide guidance on appropriate fluid intake to ensure adequate hydration. Aged care Quality Indicator 8: Hospitalisation As outlined above with respect to falls and major injury prevention and therefore subsequent hospitalisation, Dietitians also play an integral role in supporting residents and clients upon return home from hospital. In most cases, weight loss is an undesirable consequence of a hospital admission. Residents and/or clients that are hospitalised and are undernourished are at an increased risk of infection, wounds, increased length of stay and increased risk of death. Dietitians can help to correct and stabilise unplanned weight loss and hospital acquired malnutrition and wounds with targeted nutrition support through individualised nutrition assessments. Discharge plans often recommend dietetic input upon return home for those residents and/or clients identified with weight loss and or malnutrition during their hospitalisation. Aged care Quality Indicator 9: Workforce Dietitians make up the important network of allied health professionals that are underutilised in aged care. As outlined above, Dietitians can provide support and value addressing each quality indicator to support positive health outcomes for residents and clients. Dietitians support multiple staff across the aged care setting to enable them to build the capacity of their clients and residents. Vivir Healthcare boasts an experienced, passionate team of Dietitians across Australia, ready and eager to play a role in the care of elderly Australians. Aged care Quality Indicator 10: Consumer Experience Food is an important source of enjoyment for residents and consumers in their day to day lives. Dietitians are uniquely placed to bridge communication between staff, residents and clients to improve the overall dining and mealtime experience. Vivir Healthcare Dietitians regularly complete mealtime assessments and menu reviews in aged care to ensure compliance, enjoyment and nutritional adequacy. Food and eating is an integral part of life and it is up to everyone to enable the consumer experience and choice to be at the centre of their care. Aged care Quality Indicator 11: Quality of Life. As above, it has been addressed how Dietitians can enhance the consumer experience, particularly when it comes to food and mealtimes. Inevitably, there are times when nutrition focuses shift away from corrective and intensive interventions as illustrated under the above quality indicators to individualised, scalable recommendations to preserve and optimise quality of life. Dietitians are often called upon for weight loss the context of progression toward end-of-life care. Some residents and clients may require a palliative approach if they are living with a life limiting illness. Dietitians can ensure that foods and fluids provided align with the residents or client preferences going through this life stage. As with wound care and wound prevention, adequate nutrition is integral to supporting skin integrity to prevent the development of new pressure injuries or sores. Dietitians will make recommendations accordingly and apply dietary strategies to prevent further skin deterioration and improve overall quality of life.
By Matthew Williams - Physiotherapist October 8, 2024
“Have you been doing your exercises?” I wonder if you’ve been asked that question before. Perhaps it was posed to you by a health professional, it may have been posed to you by an inquisitive family member or it may be a question that you’ve posed to yourself? In my role as a physio , I spend a lot of my week doing exercise with clients. Some sessions are focused on strength, some sessions are more targeted towards aerobic fitness, and other times we work on balance, range of motion or any number of other important metrics of physical health. I have clients whose sessions are completed sitting down in a chair and clients who walk for kilometres. I have clients who do hours of exercise every day, and clients who find it hard to get motivated. But in those wonderfully diverse experiences, one consistent theme is the focus and promotion of resistance training. The role of resistance training in maintaining good physical and psychological health has long been testified to. And so, my goal in this article is not to tread over old ground or to walk a well-worn path - though we all need to walk it from time to time. I want this article to present the same message but from a different angle. I want to get practical. I want to give you three thoughts that I try to prioritise when implementing resistance training with clients: The human body has potential. Focus on strength and power. The positive feedback loop. Let’s dive in! The Human Body Has Potential. The human body has so much potential. Whether you’re 50 or 90. Whether you meet the step goals on your apple watch everyday or have never done a day of exercise in your life. You have potential. Research shows demonstrable improvements in quality of life, depression and muscle strength through the performance of resistance exercises. It shows improvement in functional activities like climbing stairs, getting out of a chair, getting dressed and catching the bus. It shows improvements in physical and psychological well-being. It shows improvements in pain. Loss of muscle mass is a gradual process that, on average, begins after age 30 and accelerates after age 60 (Chang et al., 2019). We call this sarcopenia. This diagram shows the negative pathways that can result from sarcopenia and a loss of muscle mass (Hunter et al., 2004).
elderly lady falling on the floor
By Vivir Healthcare September 22, 2024
In Australia’s ageing population, falls prevention for elderly people cannot be overlooked. According to the most current 2023 Australian Government statistics, falls contribute to 43% of injuries leading to hospitalisation, making falls the top cause of injury related hospitalisations in Australia, with people aged 65 years and over being the most affected. As the impact of a fall can lead to loss of independence, confidence and impact overall well-being, understanding the role that Physiotherapists and Occupational Therapists play in supporting people implement fall prevention strategies to prevent future fall incidents, and engaging in their expertise, can help improve the quality of life for you or your elderly loved one.
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